Billing Conditions evaluate the customer's billing address entered at checkout. They're useful for geographic targeting, regional campaigns, and country-specific promotions. Requires Ezhance Pro.
Available Conditions
Billing City
Targets customers with a specific billing city (e.g., Chennai, New York, London).
Use cases: Local store promotions, city-specific marketing campaigns.
Billing State
Targets customers in a specific state or province (e.g., California, Tamil Nadu, Ontario).
Use cases: State-based tax promotions, regional sales campaigns.
Billing Country
Targets customers from a specific country (e.g., India, United States, Canada).
Use cases: Country-specific promotions, international campaign targeting.
Billing Postcode
Targets customers in a specific postcode or ZIP code (e.g., 600001, 90210).
Use cases: Hyper-local promotions, local delivery area discounts.
Combining Conditions
Multiple billing conditions work together with AND logic. All conditions in a group must pass:
- Billing Country = United States AND Billing State = California → California customers only
- Billing Country = India AND Billing City = Chennai → Chennai customers only
Billing vs. Shipping Conditions
| Billing Conditions | Shipping Conditions |
|---|---|
| Evaluate the payment/invoicing address | Evaluate the delivery address |
| Best for: payment location, tax jurisdiction campaigns | Best for: delivery zones, fulfillment promotions |
| Customer may ship to a different address | Customer may bill to a different address |
Use Cases
- Country-specific promotional campaigns
- State/region-based loyalty programs
- Local business promotions targeting a specific city
- Postcode-level hyperlocal marketing
Best Practices
- Use country-level conditions for broad geographic campaigns.
- Combine country + state conditions for regional campaigns rather than relying on state alone (state names repeat across countries).
- Be cautious with postcode-based conditions — postcodes change and require ongoing maintenance.
- Test with real billing addresses that both qualify and don't qualify before activating.