Last Updated: June 2026
At Ezhance (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit https://ezhance.app, purchase a license, contact us, or use our products and services.
By using our website or products, you agree to the practices described in this Privacy Policy.
1. Who We Are
Ezhance is operated by:
Sathyaseelan Suburamaniyam
Kangayam, Tiruppur, Tamil Nadu, India
Website: https://ezhance.app
Email: support@ezhance.app
2. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Billing information
- Contact form submissions
- Support requests
- Account information related to your license
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referring website
- Date and time of access
This information helps us improve our website and services.
3. How We Use Your Information
We may use your information to:
- Process purchases and payments
- Deliver software downloads and license access
- Provide customer support
- Respond to inquiries
- Send important product updates
- Improve our website and products
- Prevent fraud and abuse
- Comply with legal obligations
We do not sell your personal information to third parties.
4. Payments
Ezhance uses Freemius to provide licensing, software updates, subscription management, customer accounts, analytics, and payment processing.
When purchasing, activating, or using Ezhance, certain information may be processed through Freemius, including:
- Name
- Email address
- Billing information
- Website URL
- License information
- WordPress version
- PHP version
- Plugin version
- Activation and usage data
This information helps us provide software updates, license validation, subscription management, customer support, and product improvements.
For more information, please review Freemius’ Privacy Policy:
https://freemius.com/privacy/
5. Analytics
We use Google Analytics to better understand how visitors use our website.
Google Analytics may collect information such as:
- Pages viewed
- Session duration
- Device information
- Browser information
- Geographic region
- Referral sources
This information is used solely to improve our website, content, and user experience.
Google may process this information according to its own privacy policies.
6. Cookies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyze website traffic
- Measure marketing effectiveness
You can control or disable cookies through your browser settings.
Please note that some features of the website may not function properly if cookies are disabled.
7. License and Customer Information
If you purchase a Ezhance license, we may store:
- Customer name
- Email address
- Order details
- License information
- Purchase history
- Support history
This information is used to:
- Validate purchases
- Provide updates
- Deliver support
- Manage license renewals
8. Support Requests
When you contact us for support, we may collect information that you provide, including:
- Email address
- Website URL
- Plugin version
- Error messages
- Technical details related to your issue
This information is used solely to provide support and improve product quality.
9. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
Information that is no longer required may be deleted or anonymized.
10. Data Security
We take reasonable technical and organizational measures to protect your information against:
- Unauthorized access
- Disclosure
- Alteration
- Destruction
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Third-Party Services
Our website and services may rely on third-party providers, including:
- Razorpay (payment processing)
- Google Analytics (website analytics)
- Web hosting providers
- Email service providers
These providers may process information in accordance with their own privacy policies.
12. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict certain processing activities
- Object to certain uses of your information
To exercise these rights, contact us at:
13. Children’s Privacy
Our products and services are intended for adults and business users.
We do not knowingly collect personal information from children under the age of 13.
If you believe a child has provided personal information, please contact us so that we can remove it.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.
Your continued use of the website or products after changes are posted constitutes acceptance of the revised policy.
15. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Sathyaseelan Suburamaniyam
Kangayam, Tiruppur, Tamil Nadu, India
Email: support@ezhance.app
Website: https://ezhance.app
By using Ezhance and its related services, you acknowledge that you have read and understood this Privacy Policy.
