Contact
Get in Touch
Questions about setup, licensing, or the plugin? We're here to help.
Plugin Support
Issues with installation, promotion setup, or unexpected behavior. Pro license holders receive priority responses.
Agency & Multi-Site
Using Ezhance across multiple client stores? Ask about agency workflows and multi-site licensing.
Feature Feedback
Have a promotion type or targeting option you need? We read every suggestion and use them to plan the roadmap.
Before You Email Support
Most issues are answered in the documentation. Check these first — you'll often find the answer faster than waiting for a reply.
Promotion not applying?Bulk discount not showing on product page?Cart discount not triggering?BOGO gift not added to cart?Order reward coupon not generated?Display components not showing?
Browse All DocsWrite an Effective Bug Report
Include these details in your support email to get the fastest response:
- WordPress version (Settings → About WordPress)
- WooCommerce version (WooCommerce → Status)
- Ezhance version (Plugins → Ezhance)
- Active theme name
- Promotion type (Simple, Bulk, Cart, BOGO, or Order Reward)
- Expected behavior and actual behavior
- Steps to reproduce — what exactly you did before the issue appeared
- Any error messages from the browser console or WooCommerce logs
Pro license required for email support. Free users can browse the documentation or open a thread on the WordPress.org support forum.